Privacy Policy

Last updated: September 15, 2025
Effective Date: September 15, 2025

Circlez ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Circlez mobile application (the "App").

1. Information We Collect

a. Account Information

Phone number (required for login and authentication), Date of birth (to confirm you are 18+), Profile details (such as name, photos, bio, target gender, and optional fields like religion, workplace, education, zodiac sign)

b. User Content

Photos and videos you upload to your profile or send in chats, Messages you exchange with matches, Circle information you create (e.g., group name, description)

c. Device & Usage Data

Identifiers such as User ID and Device ID (to manage your account and notifications), Usage data such as swipes, matches, and app interactions (to operate core features), Diagnostics including crash logs and performance data (to maintain stability and improve the App)

d. Customer Support

If you contact us, we collect the information you provide (such as email, phone, or message details).

2. How We Use Your Information

We use your information to:

  • Provide and operate the App (profiles, swipes, matches, chats, circles)
  • Authenticate your account and keep it secure
  • Enable community safety (e.g., block/report features, moderation)
  • Improve the App (through diagnostics and performance data)
  • Communicate with you about updates, support, and policy changes

3. Sensitive Information

Optional fields such as religion, education, workplace, zodiac sign, and your target gender are considered "sensitive information." These are:

  • Always optional to provide
  • Visible only within Circlez as part of your profile
  • Used only for App functionality (not for ads or tracking)

4. How We Share Information

We do not sell your data or share it with advertisers. We only share information with:

  • Service providers (e.g., hosting, authentication, analytics, crash reporting) who help us operate the App
  • Authorities if required by law or for safety/legal reasons

5. Data Retention

Your profile and messages are stored while your account is active. You may delete your account in the App, which removes your profile and content from our active systems. We may keep limited records as required by law or for abuse prevention.

6. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your data
  • Correct or delete your data
  • Withdraw consent to optional fields
  • Lodge a complaint with a supervisory authority

To exercise rights, contact us at support@circlez-app.com.

7. Safety and Age

Circlez is for users 18+ only. We do not knowingly collect information from anyone under 18.

8. Security

We use reasonable safeguards (encryption, secure storage) to protect your information, but no method of transmission is 100% secure.

9. International Users

Your data may be processed and stored outside your country, including in servers operated by third-party providers.

10. Changes to This Policy

We may update this Privacy Policy. When we make material changes, we will notify you in-app or by other means. The "Effective Date" will always show the latest version.

11. Contact Us

If you have questions, contact us:

📧 support@circlez-app.com